ALL PROJECTS
Work that matters.
Client work and passion projects, each driven by research, empathy, and a commitment to real impact.
FEATURED CASE STUDIES
SUPPORTING CASE STUDIES
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Nedbank - High-Value Payments & Forex Online
2021 - 2023
UX/UI across two complex banking platforms, staff-facing HVP and client-facing Forex across iOS, Android,
and Web.
Banking · Global Payments
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Everlytic - Email, Calendar & Automation Platform
2019 - 2021
First leadership role. Campaign calendar, e-commerce dashboards, automation workflows, and design principles that held the product together as it scaled.
SaaS · E-commerce
PASSION PROJECTS
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Smart Solutions for Sustainability
2023
A service design and customer experience project exploring how emerging technology can help small beverage businesses adopt biodegradable and recycled solutions aligned to SDG 5, 8, and 12.
Passion Project · Service Design · Sustainability
ADDITIONAL WORK
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MultiChoice - Showmax Sports, DStv Now & FLUX
2018 - 2019
Where my design career began — content design across 3 VOD platforms, a full FLUX usability audit with 10 recommendations, and the design principles that have followed me ever since.
VOD · Media
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Vitality Group - Internal Website Redesign
2019
A targeted usability audit of 4 core problems identified, 4 concrete design recommendations delivered to restructure IA and improve usability for internal agents.
UX Research · IA
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Old Mutual - Workbench & Claims 3.0
2025 - Present
Leading UX/UI for Workbench and Claims 3.0, championing “one-click servicing” and presenting design strategy to executive leadership.
Enterprise · Insurance
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MTN MoMo - Consumer, Agent & Master Portal
2023 - 2025
Led product design strategy across 14 markets, delivering 7 platform areas including the first ever agent commission reports system in MoMo history.
Fintech · 14 African Markets
Lobola Legacy Fund
2023
A research-driven design project reimagining Lobola as a financial empowerment tool for South African families. The project closest to my heart.
Passion Project · Social Impact
© 2026 Kgomotso Jolinah Mahlangu