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FEATURED WORK
View all projects
Senior Principal Consultant · High-Value Payments & Forex
Nedbank
2021 - 2023
UX Designer Team Lead · Email & Automation Platform
Everlytic
2019 - 2021
Service Designer · Customer Experience
Smart Solutions for Sustainablility
2023
Content Designer · VOD Platforms
MultiChoice - Showmax & DStv Now
2018 - 2019
UX Researcher & Designer · Internal Website Redesign
Vitality Group
2019
MORE WORK
A selection of other clients across my 8+ year career.
MTN MoMo - Consumer & Agent Platforms
2023 - 2025
Led product design strategy across 14 markets, delivering 7 platform areas including the first ever agent commission reports system in MoMo history.
Fintech · 14 African Markets
View case study
Lobola Legacy Fund
2023
A research-driven design project reimagining Lobola as a financial empowerment tool for South African families. The project closest to my heart.
Passion Project · Social Impact
Top Psychological drivers
Persona’s
“I believe for my marriage to be successful, I needed to involve all my family.”
“Money seems to be the modern easier thing in my generation, and I wouldn't consider livestock to be the only thing as a sign of wealth.”
“To be honest money is easy to exchange and deliver. compared to livestock.”
“Lobola is very important, especially if done right!
Lobola is the pinnacle point of bringing two families together.”
Desire for Belonging
Desire for Security
Desire for Pleasure
View case study
View case study
Old Mutual - Workbench & Claims 3.0
2025 - Present
Leading UX/UI for Workbench and Claims 3.0, championing “one-click servicing” and presenting design strategy
to executive leadership.
Enterprise · Insurance
Automation
(Speed + efficiency)
Cost Savings
(PayShap + STP impact)
2
Customer Trust
3
(Empathetic design)
Consistency
4
(GRiD V2 Unified Experience)
Inclusivity
5
(WhatsApp Reimagined)
1
3+
Teams led and mentored
14
African markets
6
Major brands
8+
Years in design
PRODUCT DESIGN LEAD · JOHANNESBURG
I was that kid who
never put the crayons down.
I'm Kgomotso, 8+ years designing experiences that work for real people, across fintech, banking, insurance, and media. I care about simplicity, empathy, and making sure design earns its seat at the table.
UX/ UI Design
Design Strategy
Team Leadership
User Research
Design Systems
Read more about me
© 2026 Kgomotso Jolinah Mahlangu